| Turning away a customer is sometimes good for business
The idea of saying no to a customer or client may seem unthinkable for a new small business owner. Turn down business? Get rid of a big account?Yes, say veterans who have learned that trying to take care of a difficult customer or one whose needs don't mesh with those of the business can be costly in terms of money, stomach lining and future revenues.Business owners often turn down a client or customer request, or even take the more drastic step of ending a business relationship, because the customer is too demanding given the size of the project or contract. Abusive behavior toward an owner or his or her staff is another reason why a customer is sent packing. And sometimes, it's because a business has to be honest and say the company just can't do the work that the customer wants, and so maybe it would be better to go elsewhere.Chris Carmon, CEO of the executive recruiter The Carmon Group Inc., said owners and also employees need to consider not only the revenue that a client can bring in now, but the overall impact this account will have on the company.“People see a big company name or the ability to generate revenue in the short term and they jump on that bandwagon," said Carmon, whose company is located in Independence, Ohio.
The Main Street America Group Names Seven Employees to its Circle ...
JACKSONVILLE, Fla., March 22 /PRNewswire/ -- The Main Street America Group announced today seven of its employees have received the company's highest honor by being inducted into its Circle of Excellence. The diverse group of winners, who were honored at a recent ceremony in Ponte Vedra Beach, Fla., represents several of Main Street America's office locations, and were selected for their 2006 achievements and contributions to the company's success. "These seven employees truly embody our organization's core values of ownership, relationships and service," said Tom Van Berkel, Main Street America's chairman, president and chief executive officer. "They continually perform above and beyond the call of duty. They are highly regarded within our organization and always strive to keep the best interests of our company, our customers (independent insurance agents) and our customers' customers (policyholders) in mind." Established in 1985, The Circle of Excellence is an annual recognition program for Main Street America employees.
Spotlight on anti-money laundering techniques
MANAMA: The Central Bank of Bahrain (CBB) and the French Embassy are organising a major training programme on anti-money laundering (AML) techniques.The event, titled Anti-Money Laundering Techniques: From Suspicion to Prosecution, is a regional training programme aimed at all players involved in the process, from across the GCC. It will be held on Wednesday and Thursday at the Diplomat Radisson SAS Hotel, Residence and Spa. Leading speakers at the event will focus on such issues as the detection phase, investigation and prosecution techniques as well as prevention and investigation techniques for combating the financing of terrorism (CFT). The event will be officially opened by CBB governor Rasheed Al Maraj and French Ambassador Malika Berak. The line-up of international speakers includes International Monetary Fund senior counsel, policy and research co-ordinator Nadim Kyriakos-Saad, who will lead a session on combating the financing of terrorism by charities.
Online Casinos Intend To Make A Game Of It
By Alice LaPlante
InformationWeek
April 7, 2007 12:01 AM (From the April 9, 2007 issue) Daniel Negreanu under stands the odds. As one of the most successful poker tournament players in the world, "Kid Poker" became the youngest player to win the World Series of Poker in 1998, and he continues to dominate high-stakes games. In December 2005, wary of increasing government hostility toward Internet gambling, he knew it was time to fold. "Clearly, it wasn't going to be possible to live in the U.S. and run an online poker operation," he says. So he sold his successful online poker site, Full Contact Poker, to Big Stack Enterprises, in Curacao. Negreanu, as usual, was ahead of the game. Ten months later, on Sept.
Suspect seen in area of slayings 3:25 PM
A clerk at a convenience store near the apartment complex where two police officers were slain says she sold the suspect beer several times in the hours before the shooting. Another person said she saw him talking with the officers moments before the gunfire erupted. Two others said they saw him run through the apartment complex moments after the shooting, carrying a handgun. Demeatrius Antonio Montgomery, 25, is being held in Mecklenburg County's uptown jail, charged with two counts of first-degree murder in the March 31 shootings of Charlotte-Mecklenburg police Officers Sean Clark and Jeff Shelton. Police have declined to discuss details of what happened when the officers responded to a domestic disturbance call at the Timber Ridge apartment complex off Milton Road.
Online music can sit next to the physical
EMI last week became the first major record company to make its artists' music available for sale online without a key anti-piracy measure. Analysts described it as brave step because fans will be able to pay for tracks just once and share them with friends as many times as they like. .
Orman's Financial Feminism Enlightening
People first, then money, then things." This powerful catchphrase from Suze Orman, America's most famous female personal finance expert, demonstrates her strong personal devotion to helping people achieve a healthy relationship with their money. As Women's History Month is well underway, I would like to take the time to highlight this excellent example of a modern feminist. With the release of her newest book, "Women and Money," Orman is the ideal feminist helping women empower themselves in a healthy way by focusing on their relationships with their money, and ensuring that they have the necessary skills to become financially secure.
Orman has impressive credentials that prove her ability to help women master their money. She has been working with and investing money professionally for more than 20 years.
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